Terms of Service

1. Eligibility

You must be at least 18 years old or of legal age under Philippine law to use our Website.

If you are below 18, you may use the Website only with the involvement and consent of a parent or legal guardian.

2. Account Registration

• To make purchases, you may be required to create an account and provide accurate and complete information.
• You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
• We reserve the right to suspend or terminate accounts that provide false or misleading information.

3. Products and Services

• All descriptions, images, specifications, and prices of products are subject to change at any time without notice.
• We make reasonable efforts to ensure product details are accurate, but errors may occur.
• Availability of products cannot be guaranteed.

4. Pricing and Payment

• Prices displayed on the Website are in Philippine Pesos (PHP) unless otherwise stated.
• We accept payments via GCash, bank transfer, PayMaya, COD, and other supported methods.
• By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.

5. Orders and Acceptance

• Your order constitutes an offer to purchase. We reserve the right to accept or decline your order at our discretion.
• Confirmation emails are sent upon receipt of an order; however, such confirmation does not signify acceptance until we verify and ship the item.
• We may refuse service, cancel orders, or limit quantities for reasons including but not limited to product availability, pricing errors, or suspected fraud.

6. Shipping and Delivery

• Delivery timelines are estimates and may vary depending on courier services, location, or unforeseen events.
• Risk of loss and ownership of products passes to you upon delivery.
• Shipping fees and return logistics are subject to our Return & Refund Policy.

7. Returns, Refunds, and Cancellations

• Returns and refunds are governed by our Return & Refund Policy, available on the Website.
• Certain items (e.g., perishable goods, health and personal care items) may not be eligible for return under Philippine consumer laws.

8. User Responsibilities

You agree not to:

• Use the Website for unlawful purposes or fraudulent activities.
• Post or transmit harmful, defamatory, obscene, or infringing content.
• Attempt to gain unauthorized access to our systems or interfere with Website operations.

9. Intellectual Property

• All content, trademarks, logos, graphics, and software on the Website are owned by or licensed to Emdee Chem Marketing Corp.
• Content is protected under the Philippine Intellectual Property Code (RA 8293).
• You may not copy, distribute, or exploit any Website content without our written consent.

10. Privacy and Data Protection

• We collect, use, and protect your personal data in accordance with our Privacy Policy and the Data Privacy Act of 2012 (RA 10173).
• By using the Website, you consent to our data processing practices.

11. Limitation of Liability

• To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of our Website or products.
• Our liability for any claim related to a purchased product is limited to the amount paid for that product.

12. Indemnification

You agree to indemnify and hold harmless Emdee Chem Marketing Corp, its affiliates, employees, and partners from any claims, damages, or expenses arising out of your use of the Website or violation of these Terms.

13. Termination

• We may suspend or terminate your account and access to the Website at any time for violation of these Terms or applicable laws.
• Upon termination, your right to use the Website immediately ceases.

14. Governing Law and Jurisdiction

• These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
• Any disputes shall be resolved exclusively in the proper courts of Quezon City, Philippines.

15. Changes to Terms

• We reserve the right to update or modify these Terms at any time without prior notice.
• Continued use of the Website after changes means you accept the revised Terms.